Welcome to our Online store,
Charmoïte is our registered trading mark. These terms and conditions govern your use of our site and purchase of goods from it. When validating your purchase, it means that you automatically accept all these terms and conditions. Please, carefully read all information concerning our guidelines and terms.
We reserve the right to make changes to these T&C at any time without prior notifications. In this case, valid T&C are those when the order is placed.

Goods

Please note that each jewel contains stones description and pictures. However due to uniqueness of each stone as per their form or color, the pictures should be considered as illustrations not entering in the contractual field. 

Governing law
Our company is located in Colmar, France, therefore local law and Colmar justice institutions shall govern any interpretation of these T&C. 

Order process

No order will exist between you and Charmoïte until we have accepted your order and payment has been collected. Our acceptance of your order brings into existence a legal contract between us. Only adults (persons aged 18 and over) are entitled to enter in legal contracts.

Pricing and payment

The prices payable for the products ordered are set at our site and shown without VAT as per french law about micro-enterprise (VAT is not applied). 

Intellectual property

The entire content of this website is the sole property of Charmoïte. Using logos, icons, jewelry pictures, copyright, trademarks is prohibited in any manner and will be considered as violation of copyright law. 

Delivery and returns

The Customer should provide the full and exact place of delivery to enable Charmoïte to fulfill proper delivery instructions to Post Services. Charmoïte shall not be responsible for any error occured at order placement committed by the Customer at the moment of providing information. 
Charmoïte doesn’t bear the responsibility for delivery delays caused by Post services including cases of force majeure. All above mentioned shall not be a reason of any order cancellation or reimbursement requests. 
No returns and refunds are possible, only exchanges at customer’s cost. 

Duties

The customer outside France is responsible for payment of all import duties according to national regulations at place.

Warranty
No warranty is provided as our jewelry is created by small local craftsmen all over the world.